Business and Money Tips

If you are like most managers, you'll probably find that you are lacking in certain skills.  This lack is causing you delay in your career growth. Worst of all, your boss expects you to know all and your subordinates are watching you.  The truth is that most managers and supervisors are promoted based on their technical skills, and yet it is the managerial and leadership skills that will make them more successful. This management development program is for managers, bosses, directors, managers, supervisors and executives who want to implement tomorrow what they learn today. This is hands-on learning, conducted over 4 weeks, to give you the impetus and momentum needed. Best of all, you will get coaching from a seasoned Coach.  Now you might be saying - Yeah, I have heard it all before - and maybe you have. But if you are serious about actually doing and implementing something that will improve your career, then invest some time and get the help you need. ...

Following my last article on what is disruption and the role of disruption technologies, people want to know how can an ordinary employee can do successful disruption at work? For we know that if you are not successfully disrupting, you will be successfully disrupted! You'll rather be the disruptor than be the disrupted.  This is because with rapid changing technology, many work are now replaced by computers and outsourced to cheaper countries like Vietnam, Bangladesh and Cambodia. There are 5 things that you can do so that you can secure your position as an employee: Never say No. Say yes first, even when you are not sure, and go find out how to do it. The ones that say no at the first instant will be the first to get disrupted Go to your boss instead of waiting for instructions. With rapidly changing economy, your boss may have no instructions and if you just wait for him, you are just waiting to be retrenched.  Ask for More. That's right, always ask for more at w...

Many people asked me, what is the meaning of disruption? Is disruption just about disruption technologies like Uber, Airbnb and Facebook?  In 2006, the top 3 selling phones were Nokia, Motorola and Blackberry. Today almost all of them have been disrupted by Huawei, Samsung and Apple. Disruption is happening very fast. Now professionals like stockbroking, accounting, auditing, doctoring are being replaced by artificial intelligence and robots. The point is not how to deal with disruption but how we can be the Disruptor and Not Disrupted. Come and join over 50 business people and professionals for this power talk: SUCCESSFUL DISRUPTION 28/9 Wed 7.15-9.30 pm At: 229 Mountbatten Rd 01-09, Mountbatten Square Topics covered include: 1. What is disruption and top 5 disruptors today 2. Steps to be the Disruptor instantly 3. What to do if you were disrupted suddenly 4. Overcome Objections the disruptive way 5. How to win over new clients with Disruption Our spea...

(This article is submitted to The Straits Times on 22 Sep 16. Get 28 powerpoint slides at here ) Many people asked me, what is the meaning of disruption? Is disruption just about disruption technologies like Uber, Airbnb and Facebook?  20 years ago in 1996, the world's top 3 mobile phones are Motorola, Ericsson and Nokia. 10 years ago, the names became Nokia, Sony Ericsson and Blackberry. Today 2016 the top 3 global phones are Samsung, Apple and Huawei. What will happen 10 years from now 2026?  Will the names change?   10 years ago, TV stations and cable TV channels are fighting with each other for audiences. Today the most watched TV and movies are on mobile devices watched on platforms of Facebook, YouTube and Netflix, and TV Stations and Cable TV are struggling.  It is obvious that disruption is happening very fast and most names would disappear in time to come. The question is: are you the one being disrupted or the Disruptor? First of all, what is dis...

It was the worst thing that could ever happen to a salesperson. You called hard, and made every presentation flawless. You also follow-up well with all prospects. Yet at the end of the day your boss says that because you did not hit your sales goals, you are not effective. Sounds familiar? In sales, you typically have sales goals.  Monthly, quarterly, annually, depending on the length of the sales-cycle. If you hit your goals, you're happy because you're probably getting paid pretty well and not getting fired. But that happiness doesn't last very long because you always want more. Hitting 125% of your quota, consistently, becomes your new base-line as you too want to earn more incentives. So hitting your sales goals means more stress. Why Systems are More Effective Than Goals “If your goal is to lose ten pounds, you may wake up each day with  failure in mind because the goal is hard to reach, and you are only  progressing by small amounts. It takes up all yo...

Mention the words 'hot buttons' and most salespeople who have gone through the usual sales training will tell you, 'emotional hot button'. But we know that human beings act base on emotions 80% of the time, the other 20% of the time we act on logic.   So hot button selling is not just emotional selling.  Three Steps to Finding Your Prospect's Hot Button  1. Let the prospect talk Just let people talk. Be patient. Be interested in listening to them.  It is easy to find your prospects' hot buttons once you have gained their interest. Let them enter the conversation and invariably, they will "spill" the hot button of the moment. When someone walked into my education centre, I do not ask them "What course do you have in mind?"  I just simply say, "Hi, welcome to our centre, how's your day?"   Once the exchange of names is over, I go straight into the point by asking them a simple question, "If you have one...

"I want you to train my salespeople to become powerful closers better than the insurance people." "Can you train my sales team and get them to increase their closing rate?"  "Andy, I want you to come and train my sales guys on how to hit and exceed their sales targets"   The above are the three most common requests I hear from my clients and prospects.  It seems that in this weak economy, every company wants to focus on sales and they think that sales training is the fastest way to increase sales.  But is this true? As a full-time trainer, consultant and coach since 2001, having trained tens of thousands of people in 15 countries, my answer to the above questions is simply, "Yes".   But we know deep down inside that sales training is just one aspect in sales. For a company to increase its sales, there are 5 major factors. Macro environment: Is the industry going up or down? What stage of the product or industry cycle are we in? Are w...

Whenever we work on something important, something that is out of the ordinary, or something that is not our daily routine, we will encounter one and only thing - resistance. Regardless of how experienced or prepared you are, you will bump into this wall of resistance. With resistance all of a sudden your fire blows off and you are back to where you started - no progress. Sounds familiar? Many people hate resistance and think that resistance is the cause of their failure.  However, if you understand Yiqing, you'll know that resistance is a natural thing. Like a magnetized needle, resistance will unfailingly point to the north, meaning that calling or action it most wants us to stop doing.  That's why we can use this resistance as a compass. Instead of letting resistance stops us from achieving what we want, we can let resistance guide us to our calling or purpose.  Today I shall share with everyone the proven 8 ways to make resistance work for us: Don't thin...

By now the Pokemon Go craze has swept the entire world except Iran. For those that may not be familiar, Pokemon Go is a free mobile game available since July 2016 that integrates your location service with your camera.  To play Pokemon Go is very easy: you just have to look for Pokemons that could be hidden in your everyday life, like your garden, park or even office.  When you find and catch them, you will be recognized in the world. You will be motivated to go to the next level and find further joy!  In short, Pokemon Go combines social interaction with individual patience and alertness to win not points or money, but recognition. I had my very first game on Saturday 6th August 2016 in Singapore. I only played for 5 minutes but on Sunday, I caught a Pokemon sitting at the 7th month dinner table that I was attending. The strange thing is that when I moved across the table, the Pokemon was gone!   Three Reasons Why Pokemon Go is So Popular and How ...