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When Your Bonus Becomes an Onus

Whether you are a trainer, manager, salesperson or professional, you often give extra things to people. Such bonuses usually are in non-monetary terms. Common bonuses include free coaching, extra tuition, paid holidays and of course training (paid by companies).   Unfortunately, many people consider such bonuses as onouses instead. This is because they don't see any value in these bonuses. They also feel that they incur extra effort and time to get these 'free bonuses", like to attend training they must wake up early. When the staff see these bonuses as onuses, their perception of their bosses will become more negative than before.  Thus it is important that we must ensure that bonuses do not become onuses or this will backfire and make us look stupid.  There are 3 things that we must do if we don't want our bonuses to become onuses: Place a value in the bonuses , let them know how much they have to pay if they were to buy from outside, and incur extra costs

Your 8-Step Plan to Success

The reason people are still struggling in their lives is not due to the lack of opportunities but the lack of belief in 2 things: themselves and the system. As a trainer coach with over 14 years of professional experience, I equip people with the right mindset, strategies, tactics and systems so that they can more successful in their lives. The 8 things we do include: Take away excuses - no more excuses or reasons, but only the determination to make a difference to tomorrow Get Realistic - be true to yourself - where are you now today in your life Get Motivated with the Goals of where you want to be in 3 years, 5 years and 10 years time Strategic Plan - how to get where you want to go Tactical Plan - what are the top 36 stratagems to do Action - take action on the tactical plan Review - how to improve on the future action Rebuilding the karma - how to build on to future success by planting the right seeds today PROJECT MANAGEMENT SUCCESS (NEW) Your No-Fear Stra

Secret Art of War in a Mandarin Shirt

What's the best way to turn a weakness into a strength and sell it like hotcakes?  The ancient Secret Art of War taught us that the use of deception is the most powerful way to change people's perception. Instead of avoid mentioning your product's weakness, mention all your weaknesses upfront. When you are open about your weakness, you convey the perception that you and your organization are honest and trustworthy. This puts you in a position to be more persuasive when promoting your genuine strengths.  This stratagem of exposing your weakness can be used in negotiation. Your negotiating partner is likely to see you as more trustworthy if you mention your weakness upfront rather than having it to be discovered later. The same goes for direct sales. If your product is more expensive, say you're sorry that your company's offer may not be seen as generous for customers, but you have no choice but to mention the reasons why it is more expensive. In short, when

Secret of Leadership

President John F Kennedy once famously said, "Ask not what your country can do for you, ask what you can do for your country".  Indeed managers often make the mistake of asking, "Who can help me here?" instead of asking, "Whom can I help?" or, "For whom can I do a favour?" If leadership is about getting others to follow you, then the more you do for others, the more others will follow you.  What can you as a leader do for your team?  There are 7 things that a leader can do for his team: Showing care and concern, especially when they are not meeting their targets Help to link them to resources so as to make their work easier Go the extra mile in not only showing them the way, but lead them the way too Share your stories of inspiration, thereby inspiring them indirectly Listen to them, especially when they are quiet and have few things to share Set the right rewards and incentive plans Build his team as people of character and integrit

How Google Hide a Dagger Behind Its Smile to Yahoo!

When Google founders Larry Page and Sergey Brin invented a search engine in 1998, their idea was to sell their technology to an existing IT company. At that time Yahoo! was the number one search engine in the world, followed by others like AltaVista and AskJeeves. But no one wants to buy Google's search engine as it was unknown.  During this time, Yahoo! was busy evolving itself into a media company on the net, and they need to outsource their search engine service to a contractor. They found  Inktomi. Before Yahoo could appoint Inktomi as their search engine contractor, the Google's founders made a bold move.  Google's Larry and Sergey made a proposal to Yahoo! They told Yahoo!, smilingly, that they can do the search engine for Yahoo!  "Why should I pass it to you when you are a nobody?", asked Jerry Yang, CEO of Yahoo! Google said that they will  help Yahoo! to become more successful in media  because Google's search engine will be very simple -

Art of Consultative Selling Explained

Imagine your company has just launched the newest product that has killer features. You were so excited and went out all the way to inform everyone about this. Yet one by one, your customers started to give you objections and rejections. It seems that your customers are only interested in price and nothing else! Should you give up or go back to improve your product further?  Or do you improve the way you sell? If the above scenario describes you and your company, you are doing what my mentor Andy Ferrari Norman said, hard selling.  As much as 80% of salespeople do hard selling. We all know that hard selling only produces hard rejection or hard objection from your customers. What you need to do is Heart Selling. How to sell from your heart?  Do you have to go out and cry to get sympathy buys?  Truth be told, the best way to do heart selling is to simply consult the customer, that is, do consultative selling. Consultative Selling is defined as heart selling that connects with