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Problem with Most Salespeople: Selling customers Exactly What They Want

Most salespeople are very good in solution selling.  They find out what customers want and give them exactly what they want. For example, if the customer wants to hang a picture on the wall, they will sell them a drill.  A very good drill.  That is the problem.  The customer does not want a drill. He wants a hole.   Apple did not in 2007 give us customers exactly what we want. If so, we would be using iPhones with keypads with detached batteries and external storage cards. Instead Apple challenged its customers and give them beyond what they need. Apple used the Challenger Sale Method to create limitless enjoyment for its clients, and in turn make limitless money. To find out more about how you can dominate, not compete in the market and embark on 25 sales strategies , come for this newest sales course Cracking The Sales Code... Cracking the Sales Code (new) Date: 29 April 2015 Wednesday 9 am to 5 pm Venue: 7500A Beach Road, #02-346,

Selling With a Difference

Before you can sell anything to anybody, do you yourself have the conviction in what you are selling?  Will you buy what you are selling? There is no difference in selling to a corporate or a consumer: we are all selling to human beings. The 8 basic principles of selling:  Never treat your customers as people that pay you, treat them as people that you pay them. Or course we don't pay customers money but we must definitely  pay attention to their needs or we won't get paid.   Look at sal es objections as points of concern and opportunities for you to help them : the customer is asking you for help.  If you have the compassion and kindness, you will welcome objections, for they give you a chance to serve them It's better to contact customers even if you have nothing to update them or sell to them. Out of sight means out of mind.  In today's world, cyber contact is more prevalent than physical contact.  Whenever salespeople become complacent, introduce  competition

Why I Promise Little

Many people ask why I am so lame in my selling.  I do not promise massive results, neither do I tell people that they will become rich when they do what I say.  Some people like to promise the sky. I prefer to promise the ground but inspire people to reach for the sky.  This is because I believe that a salesperson is not a liar, nor is he a over-promiser.  A salesperson is a service provider , and he only can service people if he can help the get what they have been promised.  So if he promise little, he may lose some sales.  To me that is okay, because maximising sales is not my goal.   Maximising customer satisfaction is my pursuit, and I only can maximize customer satisfaction if I allow my customer opportunities to have surprises on the upside. That's why I under promise. So the next time if you are looking for someone that promise a lot, don't look for me.   I promise little, but I deliver. To me this is everything.  (But I do promise you these things at here )

Are you being mindful or being mind full?

Being mindful is to be aware of what is around, and be alert to things happening and absorb whatever good the environment is. Being mindful is also about to take the right response to what is happening.  If there is pollution, a mindful person would be aware of it, and choose a right response, and do not react to it. This is because reacting is futile as you cannot change what has happened and your reaction (like getting angry) would only make yourself more unhappy.  A mindful person would respond appropriately, like wear masks.  The opposite of being mindful is to have your mind full. When your mind is full, you cannot take in any new material anymore. That's why people with minds full will find the training "not useful".  In fact it is their mind fullness that is causing the blockage. We need to turn ourselves from being mind full to being mindful if we want to be effective in learning. How to be mindful during and after training? First thing is to pay attentio

7 Powerful Questions to Close Every Sale

Master sales closers ask one minute, one liner closing statements that close the sale instantly.  The top 7 such questions are: "What could I do to help you to go ahead?"   If the customer says, "Nothing" you say, "Why?"  The customer then answers, and you overcome the objection and close the sale "Do you see yourself getting into this?" If he asks you how to get into this, you give him the details and close the sale.  " Would it be okay if I outline what we need to do to get that under-way? "   This is the most direct way, you simply give him the details and close the sale. "Which choice fits in best with what you had in mind?"   Whatever choice the customer chooses you got the sale "If I could show you a way that will address your concern, you would go ahead, wouldn't you?"   This direct method addresses their concern. "How does that fit in with what you had in mind?"   This question forces h

The BMW Way to Closing All Sales

(Read 'What Uber did not Tell Young Drivers at here ) In our sales training in Asia including Limitless Selling, Successful Sales Strategies and How to Close Every Sale, we teach the following simple 3-steps BMW approach to closing all sales: Step 1 B: Buy from Your Prospects Yes, don't sell anything to your prospects and instead buy from them.  Buying doesn't mean you must buy like what you do in a retail shop, buy means buy whatever they are doing now.  If they are now in the process of upgrading their computer system, you need to buy their work by saying that you will be happy to pay them lots of money if you were their customer Once you bought from your prospects, you become their customer and you are no longer their vendor! We know people treat customers better than they treat vendors.  From now on you gain their trust and respect for you are one that no just care for them but take action on the people you care. Step 2 M: Make them Money After you have bou

The 7 Bad Habits that Limit Your Achievements in Sales

Unknown to many, it is not the market, nor is it the competition, or the marketing budget that is limiting your sales.  It is also not your boss, your manager, your supplier, your support departments and even the finance department that is putting a lid on your sales.  Of course it is never the market or the government that is putting any strains on your sales. The only thing that limits your sales is your own thinking .  Many salespeople I come across are doing limited sales instead of limitless sales.  The 7 most common situations are: 1.   Sales Targets.   Going after sales targets that were themselves limited to growth from previous year's performance. In other words, your sales targets are determined by what you achieved last year.  If last year was a bumper year, no problem. Otherwise, your sales targets are too low.  2. Fixed routine.   Like morning reply e-mails, after that have internal meetings at 10 am followed by order fulfilment tasks like checking inventory an

7 Valid Reasons to NOT Live Your Dreams

Reason 1: No Money All you need is some money to go on-line and you can learn how to live your dreams from the experts. Reason 2: No Time.  All it takes is just 3 minutes and your whole life will change. Three minutes is all it takes for you to have a meaningful conversation with a Business Coach like myself or anyone on the internet.   Reason 3:  Cannot Change You don't need to change anything other than having an open mind Reason 4: No Guts Guts is already inside our body. Use fear to move you forward -- follow your fear, don't resist it. Push yourself so you can be proud of yourself.  With a Business Coach helping you, you will have no fear Reason 5: Being Laughed At The people who love and care about you will support you; the rest don't matter anyway. Reason 6: Not ________ enough. Not young enough, smart enough, or good enough? These are just limiting beliefs. Catch yourself when these doubts pop up, and find something positive and encourag

Top 10 FAQs on Sales

(Watch all FAQs on Sales at www.youtube.com/AndyNgCoach)  Latest: Challenger Sale method (details at here ) outsells the other 4 methods by a factor of 3 to 1: How do I sell to people that don't want to buy? Do I have to match the customer's request for lower price? How to sell when the market is down? What are the ways that I can do sales follow-up successfully? What to do when I don't know how to answer customer's questions? How to reach the decision makers? Since selling is about adding value, how do I add value when the customer knows all? Where do I get new customers?  How do I do prospecting? Since sales is about adding value by solving problems, how do I solve their problems and still make my sale? Which is more important: knowing what I sell or know about my customer? These and other seldom asked questions are answered in this newest course:  Cracking the Sales Code  (new) Date: 29 April 2015 Wednesday 9 am to 5 pm Venue: 7500A Beac