Be a Critical Thinking Manager, not Criticising Manager

From discussions with my clients today, I realized that many managers are not doing critical thinking in their job. In fact many of them are doing 'Criticizing Thinking', because they think that criticising people is part of their job.

Truth be told, being critical and criticising are different things. You don't criticise just for the sake of criticising. If a manager is not doing critical thinking, he is not doing the right thinking and will soon be doing 'follower thinking', or commonly called 'Group Think'. Worse still, the manager is doing this thing called 'not thinking', and he will soon be not a manager.

What is Critical Thinking? Why is critical thinking important? Critical thinking is about being able to think in ways that can understand events in this world and ultimately lead to problem solving. It is obvious that a manager's job is to solve problems, and he is not doing critical thinking, how can he solve problems?

There are 3 elements to Critical Thinking that are seldom taught in training:

Never Take Teachings by Face Value. You need to question and test teachings to ensure that they makes sense. If it does not, don't follow the teaching just because that teacher is a famous guru or your superior. For example, many gurus teach people that the fastest way to cut staff cost is to cut staff salary. Anybody that has done salary cut will swear that that is the fastest way to increase staff cost. For staff cost is a function of staff salary over staff productivity. In fact we teach that the fastest way to reduce staff cost is to increase staff salary, but tie that salary increase to productivity increase. Read this article for explanation.
Differentiate between Conventional Reality and Ultimate Reality. Conventional reality is the reality that we simplify things in this world so that people can understand them and carry on lives as per normal. Like saying that the sun rises in the east and sets in the west. Ultimate reality is about the ultimate truth, like the sun does not rise or set, it is the earth that is moving. In management, conventional reality is that managers are managing people. Ultimate reality is people cannot be managed, they only can be led and influenced.
Consider Interests of Different Stakeholders and never be biased in your thinking, i.e. having a thinking that only takes care of one stakeholder and causes harm to the other stakeholders. A good example is allowing locals to enter casinos. There are also conflicts in the interests of different stakeholders, but a critical thinker is not afraid of such conflicts and is able to think through the problem to achieve maximum win for all.

By Andy Ng of Asia Trainers, whose courses on management (like How to Be a Better Manager) and leadership are now recognized as essential development contents for managerial success. For list of courses, click here. Related articles:

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp. Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?" All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow! What a powerful phrase! If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you. This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot

Kindness as a Way of Life: How Kindness can Reward You 6 Times Over

Kindness as a Way of Life by Andy Ng Kindness is a universal language that transcends cultural boundaries, enriches human connections, and has the power to transform lives. It goes beyond mere acts of charity or random good deeds. To me, kindness, when practiced as a way of life, becomes a profound philosophy that can shape our interactions with others, the world around us, and even our own well-being. In this article, we will explore the multifaceted aspects of kindness as a way of life, touching on non-violent communication, the limitations of traditional charity, the potential harms of helping, the deliberate cultivation of kindness, and the incredible rewards it brings. 1. Non-Violent Communication Non-violent communication (NVC) is a key component of practicing kindness as a way of life. Developed by Marshall B. Rosenberg, NVC emphasizes empathetic communication that seeks to understand and connect with others on a deeper level. It encourages active listening, empath

New Age Mobile Numerology

Many people look at 'mobile number change luck' with skepticism, they say, how can just one simple mobile number change create so many changes in a person's life? Also, the mobile numbers are given to us by random by the telcos, how can our fate be assigned by the telcos at random? Besides, isn't it true that our lives and fates are determined by birth and what we do, how can a small mobile number, which is a modern invention, have any effect? How about people in the past without mobile numbers? You mean they don't have a life without mobile numbers, right? One more thing: you cannot just change your mobile number and expect your life to change. If this is so, wouldn't everybody be rich just by changing their mobile numbers? Finally, isn't this kind of fortune-telling thing more of psychology and blind faith than science? If so, how can we trust anything that is not proven and not science? Today let's resolve all these doubts and I welcome your co

Business and Money Tips

Search This Blog