Why Apple Has No Salespeople, Brochures and Promotion

This is because Apple's salespeople are its customers. Not only are Apple's salespeople free-of-charge, they are the best salespeople because nobody can resist word-of-mouth referrals.

Apple knows how to people climb up the 7-Step Ladder of Loyalty, from Suspects to Prospects, and finally to Raving Fans.

They know that the Ultimate in Customer Service is about turning Complaints into Compliments and turning Customers into Raving Fans that Sell for You.

So if you have been thinking of how to increase sales at the lowest cost, now is the time. This seminar, taken from our high level consulting, will leave you miles ahead of your competition.

Note: This course qualifies for PIC 60% Grant, i.e. your net investment is only 40%. Hurry! Last seats left! Register now by calling Ida at 6225-1784 or email to andythecoach@gmail.com

CUSTOMERS AS RAVING FANS

Date: 12 March 2015 Thursday 2 to 5.30 pm

Fee: $149 each (special fee, others $198)

Venue: The Plaza 02-348, 7500A Beach Road

Power-packed Contents Include:

1. How to Have True Customer Service using Heart & Passion
2. Ladder of Loyalty from Suspects to Raving Fans
3. Top 20 Ways to Get Repeat Business Easily
4. How to Handle Difficult Customers
5. Customer Service Over the Phone
6. Moments of Truth
6. Turning Complaints into Compliments
7. Three Steps to Winning Customer Service
8. Service From the Heart and how to do it
9. The Ultimate: No Ordinary Moments

For details about our courses, click here

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