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18 Mar 2015

How to Win More Friends and Influence with How You Say

It is not what you say but how you say that matters.

Instead of saying, “Trust me”, say, “You can see from our past records that we mean what we say”

Never say, “This is already very low price”, say “We prefer to focus on value. Tell me, what kind of results you want to get?”

Instead of saying, “Vote for me, give me your order”, say, “Can I count on you to help me in this matter?”

Never say, “You have to get this product with that machine”, say, “The best thing to do is to get this product with that machine to get more results”

Instead of saying, “Price,” or “cost”, say, “Amount” or “Investment”

Never argue with people, always agree with their objection and see a common point that can link to your argument. Instead of defending your product’s weakness, mention how despite of this weakness, your product has helped more people to solve their real problems.

Finally, instead of saying, “I know”, say, “That’s interesting, tell me more about it”. You’ll definitely will win more friends and more sales!

The 7 rules of communicating are as follows:

  1. Never ague with people, instead see their point and link them to your point and fund a common ground
  2. Don't use words that may have negative meaning, like price and cost
  3. Never instruct people, requests instead
  4. Don't push people to do what you want, attract them to do what you want. Like saying "The best thing for you is to do this" 
  5. Listen, that is more important than talking
  6. Be specific: instead of making promises on the future, use your past track record
  7. If in doubt, just be mindful of what you do.  
SALES POWER
Master Selling Strategies and Increase Your Sales Income
Date   :  24 June 2015 ,  9 am to 5 pm (Wed)
Venue : The Plaza 02-346 7500A Beach Rd   
Fee :$398 each; $299 each for 2 & above; $249 each for 4 and above, $199 each for 10 & above
Your team has been working very hard and your company products and services are quite well accepted in the market. Your company has also invested heavily in marketing and systems. Yet you find it a challenge to keep up with the ever rising customer expectations and sales targets.

Make no mistake: all sales activities must have power or you will lose business to your competitors. Whether you are new or experienced in sales, if you too want to make this year the best of your career, come for this high impact 1-day course...Sales Power...

Note: With effect from 1 Jan 2012, all our training programs enable you to get 60% cash payout from the Government under the Enhanced PIC scheme. So take advantage of this Budget Goodie and train your team on selling and/or management skills. Call Andy at 8201-4347 for details
Power-packed Contents Include:
  1. Problem with Most Salespeople and What to Do about it
  2. How to Take Inspired Action by Setting Goals that Drives You
  3. The Five Most Elements in Sales - Prospecting, Marketing, Selling, Transactions and Wallet-Share
  4. How to Double Your Sales by just 10% Increase in Each Line
  5. Top 25 Strategies on the above (include your case study)
  6. The Sales Process from Needs to Closing 
  7. Selling differently to different VAK and DISC people
  8. Building Rapport with NLP Match & Mirror
  9. Overcoming Objections in 15 Key Ways and another 69 methods
  10. Sales Negotiation and How to Negotiate without compromising too much
  11. Jeffrey Fox Power of Dollarization
  12. The Ultimate in Sales Power: Enjoy the Journey and How
  13. Bonus: Sure-win Scripts to Close Every Sale and Service Customers
Benefits:
1. Higher Sales without Lowering Your Price
2. Better Service without Increasing your Cost
3. More Motivated Team without Increasing their Pay
4. Higher Profits and Happier Team without Fuss

*** This course qualifies for PIC (Productivity & Innovation Credit), where you can get 60% Grant. This means your net investment is only 40%. Hurry! Limited seats, register now!