- "What could I do to help you buy?" If the customer says, "Nothing" you say, "Why?" The customer then answers, and you overcome the objection and closes the sale
- If the customer says he can't make a decision, you suddenly ask him if he wants more coffee . Whatever answer the customer gives, you just say, "Don't tell me you can't make a decision; you just did."
- "Let me tell you something I've learned. When you don't know which road to take in life, any road that looks good to you will do. Isn't this proposal I showed you look good?"
- "Mr customer, if I give you this product free of charge, you would take it, wouldn't you? So we're only talking about money, right?"
- "Mr customer, anyone can say no, because that's easy. From what I know about you, that's just not your style."
- "You say you can't afford it. I think what you really mean is you can't afford not to have it."
- "Would it be okay if I outline what we need to do to get that underway?"
By Andy Ng of Asia Trainers. The next Sales Power is on 4 Jun 2014 Wed 9 am to 5 pm. Those that can only afford half-day can come for How to Close Every Sale on Thursday 5 June 2 to 5.30 pm. Related articles:
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