1. Define the task, output clearly. Use this SMART criteria ( specific, measurable, achievable, results wanted and timing) 2. Delegate to a person with demonstrated competence (this is not training, you are delegating an important task, don't leave to chance) 3. Explain the task clearly, preferably in writing (this will reduce misunderstanding & mistakes) 4. Invite questions and feedback ( Ask: "Can you show me how you're going to do it?") 5. Give a schedule, deadline (Always leave some buffer in case of mistakes by giving a tighter deadline) 6. Inspect what you expect (surprise audit is the best) Remember, Delegation is not abdication, this means responsibility still lies with you and YOU are still answerable. FOR A LARGE JOB, SET UP A DELEGATION AGREEMENT WHICH STATES:- · Intended outcome · Required resources · Completion deadline · Benchmarks (how can you measure progress) · Accountability · Consequences (for
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com