Skip to main content

Excuse Me, Are You a Manager or Messenger?

The other day I talked to one manager about how to upgrade his team so that they can perform better. He answered me, "I don't know, if I upgrade them, wouldn't they be more capable than me and soon take over my job?"

This is a clear example of the thinking of a messenger not a manager. There are 7 ways that you can tell your manager is just a messenger and not a manager:
  1. Never Develop himself or his team.  You'll be shocked to find out that there are many managers out there that have never attended any non-technical courses since they left school.  Some of them don't even know that such courses exist!  Unbelievable but true!
  2. Good in Passing the Buck.  As we know, a manager must take up the blame even though he has no control over the hiring of his team.  As long as the team is under his responsibility, he must be responsible for ALL their actions
  3. Hardly Motivate, Inspire or Encourage his people. Worse still, such 'managers' often de-motivates and discourages people with his sarcastic remarks and negative thinking
  4. Operates with Minimum Communication.  Such a 'manager' hardly listens to people, never take suggestions and often issues last-minute instructions with little concern for others' workload.  In fact some of these 'capable managers' are proud of the fact that they can communicate so little and still 'get work done'!
  5. Treats Bosses Very Well, Treats Team Poorly.  This is self-explanatory
  6. Shies Away from Difficult Situations, Prefers to live inside comfort zones
  7. Spends More Time Working In the Business and Little Time On the Business.  Such a manager is operating more like a staff, as he just holds the title of manager but hardly does any management or leadership. Almost all his time is on doing the technical work EVEN THOUGH HE HAS PEOPLE UNDER HIM. 
If you too want to turn your messengers into managers, start by waking them up with a course.  The next run for How to Be an Effective Manager and Leader is on 15 January 2015 Wednesday 9 am to 5 pm.  Limited seats left, so register early.  For details, email to andythecoach@gmail.com or click here. Related articles on management:

Comments

Popular posts from this blog

The Secret Under the Mattress: Why would a 79-year Man Bet So Big on 4D?

It was 2007 when we discovered his secret. While moving my father’s mattress, we found them: heaps and heaps of Singapore Pools 4D tickets. They were stacked in layers, a paper trail of lost hopes. What shocked us most wasn’t just the volume, but the stakes. He wasn’t betting a few dollars for fun. He was punting hundreds of dollars per draw—nearly ten times a month. At the time, my siblings and I were furious. Our father was a 79-year-old retiree. We wondered, with a mix of anger and confusion, why a man at his stage of life would need to win such "big money." What was he going to do with the money? We saw it as a reckless habit, a sign of poor judgment in his final years.  Some of us would say, "If I were to give him money to buy 4D, why don't I use the money and buy 4D myself?  At least I have better discipline".  It has taken me two decades, and the experience of raising my own three grown-up children, to finally see the truth that was hidden under that matt...

Have You Found Your Sun Yi and Teresa Teng?

I n the long, unfolding history of the Chinese-language music scene, "The Moon Represents My Heart" 月亮代表我的心 stands as an unsurpassable milestone. Yet, the journey of this globally renowned masterpiece, a song that would eventually captivate the world, was fraught with setbacks: it was once dismissed as "trash" by its own creator and tossed into a wastebasket, later suppressed by official policy as a "banned song ," and initially failed to gain any traction when performed by two different singers. The dramatic turnaround in this song’s fate is not merely a musical legend; it offers a profound life lesson: the greatest stroke of luck in life is not about how perfect you are, but about encountering the "right people", those who truly understand you, support you, and help you realize your potential, at exactly the right moment. I. The First "Right Person": A "Talent Scout" Who Recognizes Your Worth In the early 1970s, composer T...

Head Bleeding when the Chair Falls

The Weight of Silence: What Were We Really Arguing About? My earliest memories are punctuated by the sound of shouting. In 1970, when I was barely 6 years old, I stood as a small witness to the fierce quarrels between my father and my late eldest brother Kah Yang (he passed away in 1971 at the age of 17). As I grew up, these contradictions became the soundtrack of our lives, usually centered around our family's shoe shop and clothing stalls in Chinatown. In the court of family opinion, the verdict was almost always the same: my father was "wrong." He was judged as a man who didn't fulfill his role, who wasn't "burdening" enough for the family’s success. But as I look back from the vantage point of 2026, I have to ask: Was that actually true? Let me finally put to rest what my father did right: the truths that were buried under decades of criticism: Unseen Labor: He worked grueling, long hours. I remember him hauling boxes of goods and equipment to set u...