Skip to main content

The 7 Things that Management Training Must Cover

Management training in Singapore and the region: bosses and HR Managers have asked me what topics must a good management program cover?   Based on full-time training since 2001, there are at least 7 things that all management training must cover:
  1. How to Look for Solutions to Manpower issues without extra hiring
  2. Getting staff to take ownership for their work, not excuses
  3. Increasing the productivity of office and operational workers without $
  4. Converting all dis-engaged staff into highly committed team members
  5. How to Present your message to the people so that you're not seen as a messenger but a leader that adds value
  6. Managing from the heart and how to go the extra mile to serve the team
  7. Asking questions so as to coach and mentor staff and not just give instructions and expect compliance
On top of that, management training must also cover 4 soft skills:
  1. How to set your own goals and help your team members motivate and work towards the organization's goals
  2. Persuasion, Influence and Negotiation skills
  3. Reading a person like a book
  4. Dealing with Difficult People
Whether you're managing one person or 100 persons, working in a international or local company, if you too want to be a real manager and not a messenger, now is the time.  Get an experienced management trainer to come down to your office to conduct an in-house training with 60% 'discount' (PIC 60% funding).  The most popular program is How to Be a Better Manager.  Text to Andy Ng at 8201-4347 for details or click here.  Related articles:

Labels:

Comments

Post a Comment

Popular posts from this blog

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp.  Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?"  All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow!  What a powerful phrase!  If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you.  This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot
Post a Comment
Read more

Kindness as a Way of Life: How Kindness can Reward You 6 Times Over

Kindness as a Way of Life by Andy Ng Kindness is a universal language that transcends cultural boundaries, enriches human connections, and has the power to transform lives. It goes beyond mere acts of charity or random good deeds. To me, kindness, when practiced as a way of life, becomes a profound philosophy that can shape our interactions with others, the world around us, and even our own well-being. In this article, we will explore the multifaceted aspects of kindness as a way of life, touching on non-violent communication, the limitations of traditional charity, the potential harms of helping, the deliberate cultivation of kindness, and the incredible rewards it brings. 1.       Non-Violent Communication Non-violent communication (NVC) is a key component of practicing kindness as a way of life. Developed by Marshall B. Rosenberg, NVC emphasizes empathetic communication that seeks to understand and connect with others on a deeper level. It encourages active listening, empath
1 comment
Read more

New Age Mobile Numerology

Many people look at 'mobile number change luck' with skepticism, they say, how can just one simple mobile number change create so many changes in a person's life?   Also, the mobile numbers are given to us by random by the telcos, how can our fate be assigned by the telcos at random? Besides, isn't it true that our lives and fates are determined by birth and what we do, how can a small mobile number, which is a modern invention, have any effect?  How about people in the past without mobile numbers?  You mean they don't have a life without mobile numbers, right? One more thing: you cannot just change your mobile number and expect your life to change. If this is so, wouldn't everybody be rich just by changing their mobile numbers? Finally, isn't this kind of fortune-telling thing more of psychology and blind faith than science?   If so, how can we trust anything that is not proven and not science? Today let's resolve all these doubts and I welcome your co
3 comments
Read more