Yet many salespeople give up when the prospect says no. Many get de-motivated easily, and could not pull themselves up to do that one more phone call, one more visit and one more follow-up e-mail.
To make it easier for you to do one more call, try one of the following 5 ways:
- Tell the prospect that your CRM system prompts you to make that follow-up call, and you have to make that call or the system will send alert to the top management
- Pretend you have called the wrong person, but since the prospect is already on the line, you will just check with him one more time on the enquiry he made previously
- Tell the prospect that the top management has made a change to your proposal or quotation, and you are calling him to communicate that in person
- Just call him, use an upbeat tone full of enthusiasm and the prospect will be moved
- Don't call him, mail him a letter with a tea bag. If he does not call you after receiving that letter, give him a call and he'll remember your tea bag. Then ask him permission for you to use that tea bag with him in person
No matter what you do, follow-up is very important. Remember, if you don't follow-up with your prospect, you are giving away business to your competitors. Related articles on sales:
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