- Unite your team around a Cause (or dao 道) that will give instant meaning to their work. For our team of trainers, the cause is to change the world, one training at a time.
- Keep their Bellies Full. Take care of their needs or their selfishness will re-surface and take over your company's goals. Make sure that your pay is competitive and there are incentives for performers to enjoy.
- Lead from the Front. This means not just empathizing them, but Experience what your people are experiencing to sustain their motivation. Be a leader of action, not words.
- Keep their Qi 气 , which is an energy of concentration. One of the best way to keep their spirits high is to do monthly technical training and weekly soft skills training. Most importantly, do not let negative complaints overtake positiveness.
- Play to their Emotions. However, be careful not to target the emotional aspect right away. Find the best manner and timing first.
- Mix Harshness with Kindness. Your harshness is the relentless pursuit of your goals while your kindness is your care and concern to them as a human. Have a good balance of rewards and penalties. Mistakes should be corrected fast and followed by reinforcement of positive actions.
This year of the Wooden Horse is not for you to be wooden and just sit there waiting for success to happen. This year is for you to gallop to the path of success with successful selling strategies. Only then can you experience 'Success on the horseback' or 马上成功 and 马到功成.
By Andy Ng, Sales and Management Trainers, details at here.
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