Skip to main content

So Important Yet They Never Tell You

Yes, certain things are so important but they just don't tell you. Either they assume that you know or they find it hard to say it out.  But we know that misunderstanding is the cause of all work problems and clear communication, even to the extent of over-communication, is the safest policy. So managers and bosses should tell people the most important thing at work: Work Ethics.

What is work ethics?  Many people equate it to honesty and integrity, when in reality it is more than that.  In our work with companies training over 81,131 people in 13 countries since 1996, other than integrity and honesty, the following are the 5 Key Elements of Work Ethics:
  1. Fairness - put in fair share of work and not take things for granted.  Do not work only when the boss is around, instead play fair by putting in the 8 hours that you're contracted with.  If you take time for facebooking and whatapping with your friends, make sure you pay back the lost time everyday.  
  2. Add Value - everything you do as an employee must be adding value and not just doing the work.  For example, if you answer the phone, do not just say, "Sorry Alex is not around", say also "How can I help you?"  Adding value means creation, that is, creating value.  See my blog on 26 Nov 2013 on the 7 ways to add value by clicking here
  3. Work Well with People - be a Team Player and do not create inter-personal problems.  Most importantly, deal with difficult people and never become a difficult person yourself!
  4. Competency - improve your competency on your own, like be familiar with your company's website and know its products and services well.  Most importantly, work on improving your competency on your own, do not rely on the company to send you for courses but instead sign up for external training (with PIC Funding) on your own.
  5. Cheerful - since the company is paying you salary, put on your best at work. Do not bring your personal problems to the workplace, and never put on a sulky face, unless your employer is not paying you on time.  Most importantly, team spirit is contagious - if you are enthusiastic, other people will treat you well and work will be productive. 
For further details on how to become a high value employee, click here.  Be sure to add this blog to your favourites and download Blogger app on your mobile phone for easy reference. Our blog is www.AndyNgTrainer.blogspot.sg 

Comments

Popular posts from this blog

What an Executive Coach and Business Coach Does

The Secret Under the Mattress: Why would a 79-year Man Bet So Big on 4D?

It was 2007 when we discovered his secret. While moving my father’s mattress, we found them: heaps and heaps of Singapore Pools 4D tickets. They were stacked in layers, a paper trail of lost hopes. What shocked us most wasn’t just the volume, but the stakes. He wasn’t betting a few dollars for fun. He was punting hundreds of dollars per draw—nearly ten times a month. At the time, my siblings and I were furious. Our father was a 79-year-old retiree. We wondered, with a mix of anger and confusion, why a man at his stage of life would need to win such "big money." What was he going to do with the money? We saw it as a reckless habit, a sign of poor judgment in his final years.  Some of us would say, "If I were to give him money to buy 4D, why don't I use the money and buy 4D myself?  At least I have better discipline".  It has taken me two decades, and the experience of raising my own three grown-up children, to finally see the truth that was hidden under that matt...

Head Bleeding when the Chair Falls

The Weight of Silence: What Were We Really Arguing About? My earliest memories are punctuated by the sound of shouting. In 1970, when I was barely 6 years old, I stood as a small witness to the fierce quarrels between my father and my late eldest brother Kah Yang (he passed away in 1971 at the age of 17). As I grew up, these contradictions became the soundtrack of our lives, usually centered around our family's shoe shop and clothing stalls in Chinatown. In the court of family opinion, the verdict was almost always the same: my father was "wrong." He was judged as a man who didn't fulfill his role, who wasn't "burdening" enough for the family’s success. But as I look back from the vantage point of 2026, I have to ask: Was that actually true? Let me finally put to rest what my father did right: the truths that were buried under decades of criticism: Unseen Labor: He worked grueling, long hours. I remember him hauling boxes of goods and equipment to set u...