Your Only Failure is Your Failure to Participate Fully

By far the biggest difference between successful people and struggling people is that successful people know that it is the participation that matters. Struggling people often ask what do they get from a situation, they did not know that it is what they give to the situation that matters. In short, the only failure is the failure to participate, and it is your level of participation that creates success. If you too want to participate for success, you must do the following 7 things at work:

Work 2 extra hours a week without staying back an extra minute
Before bringing up a problem, please think of possible solutions. If there are no solutions, at least let people know what is your level of commitment, are you a passive spectator or a serious spectator?
Always to go the root of the problem and not just solve the surface of the problem. For example, the root of lack of sales is not the market but salespeople not doing what they should be doing. By taking action at the root of the problem, you're are participating at a high level
Don't ask what your company can do for you, ask what you can do for your company. Never ask how much you can get, ask how much you can contribute. Never ask the customer for payment, ask how you can help him to pay.
Participate fully with your mind, heart and spirit. No point just participate with your body, you are no better than an computer. For example, many service personnel just stand there and smile, their mind is not with the customer at all. Such 'customer service' is not engaging and is actually enraging!
If you are not sure, ask, don't assume.
Work as though this is your own business, and your participation level will be raised immediately. Instead of treating your employer as your paymaster, why not treat your employer like your beloved customer and give him the best service you can have.

By Andy Ng, Chief Trainer at Asia Trainers, details here.

Comments

Kindness as a Way of Life: How Kindness can Reward You 6 Times Over

Kindness as a Way of Life by Andy Ng Kindness is a universal language that transcends cultural boundaries, enriches human connections, and has the power to transform lives. It goes beyond mere acts of charity or random good deeds. To me, kindness, when practiced as a way of life, becomes a profound philosophy that can shape our interactions with others, the world around us, and even our own well-being. In this article, we will explore the multifaceted aspects of kindness as a way of life, touching on non-violent communication, the limitations of traditional charity, the potential harms of helping, the deliberate cultivation of kindness, and the incredible rewards it brings. 1. Non-Violent Communication Non-violent communication (NVC) is a key component of practicing kindness as a way of life. Developed by Marshall B. Rosenberg, NVC emphasizes empathetic communication that seeks to understand and connect with others on a deeper level. It encourages active listening, empath

New Age Mobile Numerology

Many people look at 'mobile number change luck' with skepticism, they say, how can just one simple mobile number change create so many changes in a person's life? Also, the mobile numbers are given to us by random by the telcos, how can our fate be assigned by the telcos at random? Besides, isn't it true that our lives and fates are determined by birth and what we do, how can a small mobile number, which is a modern invention, have any effect? How about people in the past without mobile numbers? You mean they don't have a life without mobile numbers, right? One more thing: you cannot just change your mobile number and expect your life to change. If this is so, wouldn't everybody be rich just by changing their mobile numbers? Finally, isn't this kind of fortune-telling thing more of psychology and blind faith than science? If so, how can we trust anything that is not proven and not science? Today let's resolve all these doubts and I welcome your co

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp. Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?" All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow! What a powerful phrase! If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you. This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot

Business and Money Tips

Search This Blog