Skip to main content

Stop Treating Your Clients Like a One-Night Stand: The LQ Guide to Long-Term Loyalty

In the world of sales and business, we are often taught to be "hunters." We chase the lead, we wine and dine the prospect, and we do everything possible to "close the deal."

But what happens the morning after the contract is signed?

For most companies, the romance dies instantly. The attention vanishes. The "love" was purely transactional.

In short: You treated your client like a one-night stand.

If you want a business that survives the AI revolution and the volatile markets of 2026, you need to stop chasing transactions and start building LQ—Love Intelligence.

Why IQ and EQ Are No Longer Enough

For decades, we relied on IQ (to build the product) and EQ (to manage the customer's mood). But in an age where AI can write your emails and bots can handle your service calls, "Emotional Intelligence" has become a commodity.

LQ (Love Intelligence) is different. It is the "Unbeatable Advantage." While EQ is about managing emotions, LQ is about generating value through unconditional service and genuine connection.

The 3 Rules of LQ-Driven Loyalty

1. Don't Just "Close" a Sale; "Open" a Relationship
In a one-night stand, the goal is the end. In a marriage, the wedding is just Day One. If your energy drops the moment the invoice is paid, your client feels it. High LQ leaders treat the "closing" as the beginning of the honeymoon phase.

2. Practice "Anticipatory Love"
A great partner knows what you need before you ask. Are you waiting for your client to complain before you fix a problem? That’s low LQ. High LQ means studying your client’s world so deeply that you provide solutions to problems they haven’t even felt yet.

3. Value the Person Over the Purse
In my book, Love Intelligence, I discuss "Winning Without Fighting." When you truly love your clients, meaning you prioritize their long-term success over your short-term commission, you stop being a "vendor" and start being an "irreplaceable partner." You don't have to fight for the renewal; it’s guaranteed.

The Bottom Line

In 2026, people are starved for real connection. They don't want to be "processed" or "funneled." They want to be seen.

If you treat your clients like a transaction, they will leave you for a cheaper transaction. But if you treat them with Love Intelligence, you create a bond that no competitor—and no algorithm—can ever break.

Stop hunting. Start loving.

$LoveIntelligence #LQ #AndyNg #SalesLeadership #BusinessGrowth #CustomerLoyalty #ModernWisdom

Comments

Popular posts from this blog

How I Became a Fortune Teller: Leveraging NLP, Fear and Greed, and Motivational Theories

Becoming a fortune teller wasn’t part of my childhood dreams. It started as an experiment, fueled by my curiosity about human behavior and the subtle forces that drive our decisions. Over time, what began as a study of psychology and human interaction evolved into an unexpected career—one where I use the tools of NLP (Neuro-Linguistic Programming), the primal drivers of fear and greed, and motivational theories to help people uncover their paths. The First Step: Understanding the Human Psyche I was always fascinated by why people do what they do. During my university years, I studied psychology, particularly the works of Abraham Maslow, B.F. Skinner, and Victor Vroom. Their theories provided insights into motivation, reinforcement, and decision-making. But I wanted to move beyond the academic realm and see how these theories worked in real life. Around this time, I discovered NLP (Neuro-Linguistic Programming). This framework for understanding communication and behavior is based on the...

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp.  Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?"  All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow!  What a powerful phrase!  If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you.  This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot...

No More Panting Since Changing My Mobile Number: Mobile Numergology Power