In the world of sales and business, we are often taught to be "hunters." We chase the lead, we wine and dine the prospect, and we do everything possible to "close the deal."
But what happens the morning after the contract is signed?
For most companies, the romance dies instantly. The attention vanishes. The "love" was purely transactional.
In short: You treated your client like a one-night stand.
If you want a business that survives the AI revolution and the volatile markets of 2026, you need to stop chasing transactions and start building LQ—Love Intelligence.
Why IQ and EQ Are No Longer Enough
For decades, we relied on IQ (to build the product) and EQ (to manage the customer's mood). But in an age where AI can write your emails and bots can handle your service calls, "Emotional Intelligence" has become a commodity.
LQ (Love Intelligence) is different. It is the "Unbeatable Advantage." While EQ is about managing emotions, LQ is about generating value through unconditional service and genuine connection.
The 3 Rules of LQ-Driven Loyalty
1. Don't Just "Close" a Sale; "Open" a Relationship
In a one-night stand, the goal is the end. In a marriage, the wedding is just Day One. If your energy drops the moment the invoice is paid, your client feels it. High LQ leaders treat the "closing" as the beginning of the honeymoon phase.
2. Practice "Anticipatory Love"
A great partner knows what you need before you ask. Are you waiting for your client to complain before you fix a problem? That’s low LQ. High LQ means studying your client’s world so deeply that you provide solutions to problems they haven’t even felt yet.
3. Value the Person Over the Purse
In my book, Love Intelligence, I discuss "Winning Without Fighting." When you truly love your clients, meaning you prioritize their long-term success over your short-term commission, you stop being a "vendor" and start being an "irreplaceable partner." You don't have to fight for the renewal; it’s guaranteed.
The Bottom Line
In 2026, people are starved for real connection. They don't want to be "processed" or "funneled." They want to be seen.
If you treat your clients like a transaction, they will leave you for a cheaper transaction. But if you treat them with Love Intelligence, you create a bond that no competitor—and no algorithm—can ever break.
Stop hunting. Start loving.
$LoveIntelligence #LQ #AndyNg #SalesLeadership #BusinessGrowth #CustomerLoyalty #ModernWisdom

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