Chagee didn’t beat Starbucks by copying its coffee empire.
It changed the definition of victory: from caffeine energy to mindful elegance, from Western dominance to Eastern pride.
Through Sun Tzu’s strategic invisibility, Yijing’s timing and flow, and Love Intelligence’s emotional connection, Chagee created a new battlefield, one where Starbucks cannot fight without losing its identity.
How Chagee Uses Art of War to Challenge Starbucks“He who knows himself and knows the enemy will not be imperiled in a hundred battles.” — Sun Tzu, Chapter III
1. “Know Yourself, Know the Enemy” — Deep Understanding Before Action
“If you know the enemy and know yourself, you will not fear the result of a hundred battles.”
Chagee’s Application
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Knew Starbucks’ strengths: lifestyle branding, consistency, coffee culture.
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Knew Starbucks’ weaknesses: high price, Western flavor, urban elitism.
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Knew its own identity: premium Chinese tea heritage blended with modern aesthetics.
Result:
Chagee positioned itself not as “another drink chain,” but as “the Eastern luxury alternative”, tea for those tired of Western coffee dominance.
Lesson: Win first by understanding positioning and psychology before entering the fight.
2. “Attack Where the Enemy Is Unprepared” — Occupy Uncontested Terrain
“Do not attack the enemy where he is strong.”
Chagee’s Application
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Starbucks dominates the coffee battlefield. Chagee changed the terrain: focusing on premium milk tea and Chinese cultural identity.
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Positioned itself in high-traffic malls, airports, and tourist zones, but offered a completely different emotional experience: serenity, tea culture, refinement.
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Avoided the mass-market “cheap bubble tea” space (Mixue’s battlefield).
Result:
Chagee didn’t fight Starbucks for coffee drinkers: it created new drinkers who preferred an authentic Eastern luxury experience.
Lesson: When the enemy defends one hill, build a palace on the next.
3. “Win Hearts (Dao) Before Markets” — Build Moral Power
“The Moral Law causes the people to be in complete accord with their ruler.”
Chagee’s Application
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Rooted its brand story in Chinese tea heritage, craftsmanship, and self-discipline.
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Every store reflects calm, ritual, and respect — turning a transaction into a cultural ceremony.
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Staff are trained to project elegance, respect, and serenity — not speed.
Result:
Chagee wins hearts first; customers feel pride, not just thirst satisfaction. Starbucks sells caffeine; Chagee sells cultural confidence.
Lesson: Purpose before profit creates unshakable loyalty: the essence of Dao.
4. “Win Without Fighting” — Psychological Positioning, Not Price Wars
“To subdue the enemy without fighting is the acme of skill.”
Chagee’s Application
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Avoided discount battles or volume wars.
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Priced slightly higher than Starbucks, signaling confidence and exclusivity.
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Used minimal advertising, relying on design, word-of-mouth, and influencer storytelling.
Result:
Starbucks can’t respond easily. Lowering prices hurts its premium image, and copying Chagee’s aesthetics looks inauthentic.
Lesson: The best battle is the one your rival can’t afford to fight.
5. “Formless Strategy” — Adapt Like Water
“Water shapes its course according to the ground.”
Chagee’s Application
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Flexible regional menus: different teas and sweetness levels by country.
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Each overseas branch integrates local design elements while keeping brand essence.
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Uses pop-up stores and collaborations to test new markets before large entry.
Result:
Quick adaptation → faster global scaling (Southeast Asia, Middle East, Australia) with low failure rate.
Lesson: Rigidity breaks; fluidity conquers.
6. “Appear Weak When You Are Strong” — Quiet Power Play
“Pretend to be weak, that he may grow arrogant.”
Chagee’s Application
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Presented itself as a humble tea brand, not a global challenger.
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Gained local government support for cultural export programs.
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While Starbucks battled regulations and political optics, Chagee quietly opened hundreds of international outlets under “tea culture diplomacy.”
Result:
By appearing non-threatening, Chagee expanded uncontested — a true Sun Tzu infiltration strategy.
7. “Timing (Tian) and Momentum (Shi)” — Enter When the Market Is Ready
“Speed is the essence of war.”
Chagee’s Application
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Entered global markets post-pandemic, when consumers sought wellness, calm, and authenticity.
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Rides the trend of tea over coffee and Asian aesthetic minimalism.
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Expanded precisely when Western brands slowed expansion due to inflation and rising costs.
Result:
Momentum was on Chagee’s side; Starbucks faced defense, not attack.
Lesson: The wise general fights only when the timing creates natural advantage.
Note: Andy Ng studies the Art of War in Chinese and write them into practical books for everyone: Win Without Fighting and Sun Tzu Sales Success, details at https://asiatrainers.org/szssbook
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